Terms & Conditions

These Terms & Conditions apply to your use of mantire.in ("the website") and to every purchase you make on it. The website is owned and run by Kabra Vastra Bhandar (trading as ManTire), GSTIN 08ABFPK0924M1ZK, Main Choraha, City Road, Madanganj-Kishangarh, Rajasthan 305801 ("we", "us", "our"). By using the website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

1. Who can buy

You must be at least 18 years old and able to enter into a binding contract under Indian law. Please give accurate, complete details when you order, so that we can deliver and contact you.

2. Our products

We sell unstitched shirt, trouser, suit, blazer, kurta and other fabrics from leading fabric houses, cut to the length you choose. We describe and photograph every fabric as accurately as we can, but colours can look slightly different on different screens and in different light. Widths, weights and compositions are as stated by the manufacturer, within normal trade tolerances.

3. Prices and payment

Prices are in Indian Rupees (₹) and include GST. Shipping charges, if any, and any discounts are shown at checkout before you pay. We may change prices at any time, but a change does not affect an order we have already confirmed.

Payments are processed securely by our checkout and payment partners. We do not store your card, UPI or bank details.

4. Orders

Your order is an offer to buy. It is accepted when we confirm it by email, SMS or WhatsApp. We may decline or cancel an order if the fabric is out of stock, if there is an error in the price or description, if we cannot deliver to your address, or if the order appears to be fraudulent. If we cancel an order you have paid for, we refund the full amount to your original payment method.

5. Shipping, returns and cancellations

Delivery, returns, exchanges, refunds and cancellations are covered by our Shipping Policy, Return, Exchange & Refund Policy and Cancellation Policy, which form part of these terms.

6. Offers and coupons

Offers, coupons and prepaid discounts are subject to the conditions shown with them, cannot be exchanged for cash, and may be changed or withdrawn at any time. They do not apply to orders already placed unless we say so.

7. Using the website

You agree not to misuse the website: for example, not to break the law, upload harmful code, try to gain unauthorised access, copy or scrape its content, or place false orders. We may suspend access for anyone who does.

8. Reviews and messages

Reviews and other content you submit must be honest, lawful and your own. You allow us to use, show and edit them on the website and in our promotions. We may remove content that is false, offensive or unlawful.

9. Intellectual property

The text, photos, logos and design of the website belong to us or to the brands we sell, and may not be copied or used without written permission. Brand names and logos belong to their owners.

10. Third-party services

We use trusted third parties for checkout, payments, delivery, reviews and messaging. Their own terms and privacy policies also apply when you use them. Links to other websites are for your convenience; we are not responsible for their content.

11. Liability

We are responsible for the products we sell as required by law, including the Consumer Protection Act, 2019. Beyond that, and as far as the law allows, we are not liable for indirect or consequential losses, or for delays or failures caused by events outside our reasonable control, such as natural disasters, strikes, courier disruptions or network outages. Nothing in these terms limits your rights as a consumer.

12. Privacy

How we handle your personal data is explained in our Privacy Policy.

13. Changes to these terms

We may update these terms from time to time. The version on this page, with the date it was last updated, applies to orders placed from that date.

14. Governing law and disputes

These terms are governed by the laws of India. Subject to your rights to approach a Consumer Commission under the Consumer Protection Act, 2019, disputes are subject to the jurisdiction of the courts at Kishangarh, Rajasthan. We will always try to resolve a problem with you directly first.

15. Contact us

• Kabra Vastra Bhandar (trading as ManTire)
• Main Choraha, City Road, Madanganj-Kishangarh, Rajasthan 305801
• GSTIN: 08ABFPK0924M1ZK
• Email: teammantire@gmail.com
• Phone / WhatsApp: +91 97851 45215
• Hours: Monday to Sunday, 10 AM – 8 PM

Grievance Officer

If you have a complaint about an order, a product, this website or how we handle your personal data, please contact our Grievance Officer:

• Grievance Officer, Kabra Vastra Bhandar
• Main Choraha, City Road, Madanganj-Kishangarh, Rajasthan 305801
• Email: teammantire@gmail.com
• Phone / WhatsApp: +91 97851 45215
• Hours: Monday to Sunday, 10 AM – 8 PM

We acknowledge every complaint within 48 hours and aim to resolve it within one month of receiving it.